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Commonly Asked Questions
How can I get tracking numbers?

Tracking numbers are stored by order number within the Recent Orders history of your CDW account. You can also search for an Order Number by date or P.O. number.

Select an Order Number you wish to track. This will take you to the Order Details page where you can view full shipment details. Under the Product Details section, you will see your order's tracking number. By selecting a tracking number, you will be redirected to the appropriate shipping carrier site for tracking information, including proof of delivery. If you can’t find your order tracking number, or if you require further assistance, please contact Customer Relations.

Note: If you did not select “ship all items at once” when you placed your order, there may be more than one shipment and therefore more than one invoice.

How do I request a return?

Tracking numbers are stored by order number within the Recent Orders history of your CDW account. You can also search for an Order Number by date or P.O. number.

Select an Order Number you wish to track. This will take you to the Order Details page where you can view full shipment details. Under the Product Details section, you will see your order's tracking number. By selecting a tracking number, you will be redirected to the appropriate shipping carrier site for tracking information, including proof of delivery. If you can’t find your order tracking number, or if you require further assistance, please contact Customer Relations.

Note: If you did not select “ship all items at once” when you placed your order, there may be more than one shipment and therefore more than one invoice.

How to I request a quote?

Tracking numbers are stored by order number within the Recent Orders history of your CDW account. You can also search for an Order Number by date or P.O. number.

Select an Order Number you wish to track. This will take you to the Order Details page where you can view full shipment details. Under the Product Details section, you will see your order's tracking number. By selecting a tracking number, you will be redirected to the appropriate shipping carrier site for tracking information, including proof of delivery. If you can’t find your order tracking number, or if you require further assistance, please contact Customer Relations.

Note: If you did not select “ship all items at once” when you placed your order, there may be more than one shipment and therefore more than one invoice.

How do I submit an approval?

Tracking numbers are stored by order number within the Recent Orders history of your CDW account. You can also search for an Order Number by date or P.O. number.

Select an Order Number you wish to track. This will take you to the Order Details page where you can view full shipment details. Under the Product Details section, you will see your order's tracking number. By selecting a tracking number, you will be redirected to the appropriate shipping carrier site for tracking information, including proof of delivery. If you can’t find your order tracking number, or if you require further assistance, please contact Customer Relations.

Note: If you did not select “ship all items at once” when you placed your order, there may be more than one shipment and therefore more than one invoice.

I'm having trouble signing in. How do I get help?

Tracking numbers are stored by order number within the Recent Orders history of your CDW account. You can also search for an Order Number by date or P.O. number.

Select an Order Number you wish to track. This will take you to the Order Details page where you can view full shipment details. Under the Product Details section, you will see your order's tracking number. By selecting a tracking number, you will be redirected to the appropriate shipping carrier site for tracking information, including proof of delivery. If you can’t find your order tracking number, or if you require further assistance, please contact Customer Relations.

Note: If you did not select “ship all items at once” when you placed your order, there may be more than one shipment and therefore more than one invoice.

FAQ Question

Tracking numbers are stored by order number within the Recent Orders history of your CDW account. You can also search for an Order Number by date or P.O. number.

Select an Order Number you wish to track. This will take you to the Order Details page where you can view full shipment details. Under the Product Details section, you will see your order's tracking number. By selecting a tracking number, you will be redirected to the appropriate shipping carrier site for tracking information, including proof of delivery. If you can’t find your order tracking number, or if you require further assistance, please contact Customer Relations.

Note: If you did not select “ship all items at once” when you placed your order, there may be more than one shipment and therefore more than one invoice.

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